Frequently Asked Questions
Everything you need to know about our gear and services.
How do I determine the right size for my apparel?
We provide a detailed size guide on each product page. Our apparel typically follows a tailored, true-to-size fit, but we recommend checking specific measurements for our heavy-duty jackets and flannels.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unwashed and unworn items. Please ensure all original tags are attached and the item is in its original packaging.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the continental United States usually arrives within 5-7 business days.
Do you offer international shipping?
Yes, we ship our gear worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country and package weight.
How should I care for my waxed canvas or leather goods?
Waxed canvas should never be machine washed; instead, spot clean with cold water and a sponge. Leather goods should be treated with a high-quality conditioner every few months to maintain suppleness.
Can I change or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only make changes or cancellations within one hour of the order being placed. Please contact customer support immediately for assistance.